Help center

Company account

How do I create a company profile?

Go to Profile → Company and choose “Create company”. You provide the name, registration details (NIP, REGON) and a domain. A company is created by one person — they become its owner and manage it in the panel.

What is the company domain?

It is your company's address on Motoco — yourdomain.motoco.pl. Only lowercase letters, digits and hyphens are allowed, at least 3 characters; availability is checked as you type. That page shows the “About us” and “Our offer” tabs, your registration details and your branches.

How does company verification work?

Once created, the company goes into verification — the panel shows “Verification in progress”. We will get back to you once it is done. A verified company gets a badge and can publish listings as a company. If verification is rejected, the panel shows that status together with a link to support.

What are branches for?

The address, phone number and opening hours belong to a branch, not to the company — and those are what end up in listings and on the company page. Every branch has its own page (yourdomain.motoco.pl/en/oddzial/name) listing its own offers, and when you publish a listing you pick the branch it belongs to. Without a branch a listing has no address or contact to show.

What can I configure in a branch?

The branch name and page address, the address with a city picked from suggestions (that is what puts the branch on the map), phone and e-mail, opening hours per day, the branch team (people a customer can ask for) and department contacts. The whole form is saved with a single “Save branch” button.

How do I add employees and how do roles differ?

You invite an employee by e-mail — you provide just the address and they receive an invitation link. Once they accept, you see them in the employee list with the role Administrator or Employee; the role is not chosen when inviting. An administrator manages the company and can remove an employee — a removed person loses access to company resources. You cannot remove yourself.

Who are “contact people without an account”?

People you point to as the contact on your listings who do not have a Motoco account. You can add them in the company panel or directly in the listing wizard. Removing such a person takes them off the list for new listings — already published listings keep their contact details.

Where do I see the whole team's listings?

In the company panel under Company listings — every listing published by the team, regardless of author, with filters for active, expired, awaiting payment and rejected.

How do I delete a company?

In Profile → Company choose “Delete company”. The operation is irreversible and permanently removes the company's data. If you want to delete your account while owning a company, delete the company first — otherwise the account deletion will not go through.

I never signed up — why do I have a company on Motoco?

Your dealership exports its offers from AKoL and Motoco is one of the destination portals. From such an export we create the account, the company and its first branch, and publish the offers as listings. We e-mail the address from the export to say the account exists. If you do not want an account on Motoco, write to [email protected] — we will delete the account and the company data.

How do I log in for the first time?

Your login is the e-mail address from the export. We never set a password, so choose “Forgot password” and set your own. If you already had a Motoco account on that address, log in as usual — we added the company to the existing account. The account is signed with the company name; you can fix the first and last name in your profile.

Where did the company details, domain and branches come from?

From the registration data in the export. The domain is derived from the company name — you can change it in Profile → Company under the same rules as when creating one. The address from the export becomes the first branch, and an export from a new town adds another. A company created from an import does not need to be submitted for verification — it is verified from the start.

Who are the contact people I never added?

They are the salespeople from your export — we write them in as the company's contact people. They have no Motoco account and were not sent any invitation; if you want to let someone into the company panel, invite them yourself. A contact you delete by hand comes back with the next export for as long as that person is in it.

Which listings came from the import?

In the listing list they carry a “Source: AKOL” marker. Only you see it — to a buyer an imported listing looks exactly like one added by hand.

Can I edit an imported listing?

You can, but every following export overwrites the title, description, price, properties and photos with the data from AKoL. Make lasting changes on the AKoL side — they reach Motoco with the next export. Listings you added by hand on Motoco are left alone by the import.

What happens when I withdraw an offer in AKoL?

With the next export we take the matching listing off the marketplace. Nothing is deleted along the way, and if you bring the offer back in AKoL the next export publishes it on Motoco again.

Didn't find an answer?

Write to us — we're happy to help.

Contact us

Something not working?

Report a bug and we'll take care of it.